1 Star Reviews for Jeep Grand Cherokee

Overview & Reviews

Average Score

4.06/5 Average
3,548 Total Reviews
Model Overview:

The Jeep Grand Cherokee is one of the pioneers that ushered in the modern midsize SUV in the early 1990s. Jeep has always wanted the Grand Cherokee to be maneuverable enough for urban duty, roomy enough for family duty, stylish enough to take out on the town and capable enough to tow your toys or shuttle your passengers to a remote campsite. Modern Grand Cherokees are far more refined than the early models, but they're no less versatile.

Unlike most other traditional SUVs, the Jeep Grand Cherokee has always been built using a carlike unibody platform for superior on-road handling. Yet Jeep's strong reputation for off-road prowess is retained, thanks to the Grand Cherokee's advanced four-wheel-drive systems and capable suspension. It's a rare combination of attributes in a modern utility vehicle, as the Jeep is able to venture farther off the beaten path than competing crossover SUVs.

User Reviews:

Showing 21 through 30 of 3,548.00
  • So many problems with 2014 Jeep Grand Cherokee - 2014 Jeep Grand Cherokee
    By -

    The day I drove my 2014 Jeep GC off the lost the issues started. As I waived goodbye to my dealer sales rep I notice the Jeep steering wheel is mis aligned and the Jeep pulls to the left on the highway. After multiple realignments and numerous trips to the dealer, they could not fix the issue. Even a Chrysler tech rep came out and could not fix the problem. Then not more than two weeks into ownership and the engine light starts going on and off. After multiple restarts, the engine light goes off only to come on a few days later. A few days after that, the transmission wont go into reverse gear. More trips to the dealer and still not fixed. Im warning everyone...Do Not Buy a Jeep GC.

  • Big Mistake - 1999 Jeep Grand Cherokee
    By -

    Im embarrassed to drive my jeep. Its parked in my garage. The brakes squeek so loud you could hear me a mile away. Ive had the brakes fixed over 4 times and still the same problem. I cant get rid of it because I owe more than what its worth... It was a mistake to have purchased this car! I thought I had a lemon, but after reading everyones review I see that the 99 Grand Cherokee is a lemon in itself...

  • Be ready to acquaint yourself with the Lemon Law - 2014 Jeep Grand Cherokee
    By -

    Loved this car for its fir 1k miles. Great MPG, great value, good looks. Then it all started. In the shop 11x for various issues, poor fit/finish, including 7x for the check engine light. The service manger was ultra-apologetic and said they hadnt been adequately trained and encouraged me to escalate within Chrysler. Living in California made this a no brainer to claim Lemon Law protection. Ahead of even doing that however Jeep bought the vehicle back, compensated me for the literally 30hrs of time Ive spent either at the dealer, on the phone, or dealing otherwise with this disaster of an American car. Yes it was ultimately handled, but avoid at ALL costs.

  • Very Disappointed. Last Jeep Ill Buy. - 2011 Jeep Grand Cherokee
    By -

    I bought based on styling and perceived luxury car at affordable price point. Should have known you get what you pay for! Leather dash bubbled up although always garaged at work and home. Interior trim pealing off. Both A/C vent control actuators broken. Hydraulic engine mounts leaked (Jeep mechanic told me they were terrible). Car wont start due to faulty TIPM controller which thankfully is now a recall. UConnect system faulty where it resets when I back up losing rear camera. Door lock motor replaced. Leak in motor replaces on warranty. I will not buy a Jeep again and very likely go with imports from now on. If you buy one get the best warranty they have or as I told my friend but a spare car for when its in the shop! Disappointed and embarrassed that a US company can build such junk and charge so much.

  • Transmission Stalled and other issues - 2015 Jeep Grand Cherokee
    By -

    I purchased my Jeep GC Limited on 9/5/2015. The engine light came on at 250 miles in the first week. The evaporation canister gasket was bad and needed to be replaced. Dealer was able to fix within 1 day. At 1,600 miles while driving in city traffic slowing down for a traffic light the vehicle jumped forward twice like I had been rear-ended. This was caused by the transmission shifting down from 3 to 2 and 2 to 1. The vehicle then went into to "limp" mode and I could not go over 5MPH and the transmission was stuck in 1st gear. I managed to get out of traffic and into a parking lot. Had this happened in a busy intersection or while merging into busy, fast moving highway it could have been deadly. I called roadside assistance and the JGC had to be towed to the nearest dealer. They have had the vehicle for 4 days and now have told me they will have to "tear down" the transmission to try to figure out what is wrong. When the cause is determined Chrysler will determine if the transmission will be fixed or replaced based on their "70% rule". The first time we put the back seat down the headrest fell off of the passenger-side rear seat and could not be put back in place. The dealer had to fix this because a clip was missing. Again, could have been dangerous if the headrest had fallen off in an accident and your head was whiplashed against against the two metal rod mounts. My family has been loyal to Chrysler and have owned nothing but Dodges since 2000. We have owned 2 Ram 1500s, a Durango, and an Avenger. All were great vehicle. Chrysler and Jeep you missed the level of expected quality and reliability with the new Jeep Grand Cherokee models! When you pay upwards of $40,000 for a high-end vehicle you expect better quality, reliability and service than this. The Jeep Grand Cherokee is promoted as the "Most Awarded SUV" ever. Jeep has been long known for it quality and great products however, it seems Chrysler and Jeep are being very silent regarding all of the recent transmission issues. Perhaps the transmission issues are going to be ignored and swept under the rug to avoid bad publicity. Come on Chrysler and Jeep your loyal customers deserve better than this!!! Check out the reviews for the 2014s and the 2014 and 2015 Dodge Durango, these vehicles have the same transmissions. The electronic transmissions are shifting from park to reverse on their own, not staying in gear, getting stuck in gear, and shifting roughly. Also check out the Jeep Cherokee which also has many reports of transmission problems. The NHTSB also has many transmission issues reported and is contemplating a class-action lawsuit regarding the number of injuries and safety issues that surround the transmission coming out of park and rolling away causing injury to people and damage to the vehicle and surrounding property.

  • Ill never buy another Jeep - 2001 Jeep Grand Cherokee
    By -

    This is a great car if you enjoy spending a lot of money on repairs and bringing it to the shop over and over again.

  • 8 gears of torture - 2015 Jeep Grand Cherokee
    By -

    worst Carolina I have ever owned. 1st gear bucks, random gear changes. Gets stuck in middle gears. Sloppy gear transition and overall poor engineering. This is the worst transmission I have ever experienced. If you want the truth on this car, read the 2014 reviews. If you buy this truck after reading this you are crazy. I wish I did more homework. I know its a major issue b/c this is the most common complaint. My father in law has exact same year/model and his is fine. Downshift when braking feels like you are in the car with someone that doesnt know how to drive stick. Just terrible.

  • Piece of Junk - 2003 Jeep Grand Cherokee
    By -

    When I purchased my vehicle it only had 31,000 miles. The first week I had to take it back to get the rotors replaced. Next the sensor without the relay went. The fan had to be replaced. The radiator had to be replaced. Then the relay had to be replaced. 2x the tires had to be replaced. The front and back rotors and brakes had to be replaced there was a call back on the front end break system parts had to be replaced. To this day I go out to work in the morning and start my truck and it makes all kind of ticking and other noises until it decides to calm down and finally I can drive off and go to work. How much longer will it last I do not know. But you can believe I will never purchase another Jeep.

  • new jeeps are junk - 2007 Jeep Grand Cherokee
    By -

    this is not my first jeep. but after purchasing my 2007 jeep grand Cherokee I have one problem after another. now my latest one is that the drivers door frame is poorly built, the metal that was use in the manufacturing of the door frame is very very weak! so weak that after 8 months of opening and closing the door,the metal where the hinge mounted bent one day just enough to allow the door caught the fender now the dealer tells me that they wont fix the problem. so I have a $30,000 vehicle with a bent door and fender! list of problems, speakers blown, windows wont roll up tire rub when turning, leaking trans, trans slipping, and the list goes on...

  • lucky to be alive - 2007 Jeep Grand Cherokee
    By -

    If you own 2007 Cherokee be very careful. A year ago I turned onto a very busy road and lost all acceleration, with the peddle to the floor all I could get to was 15 mph. I took the Jeep in and they said nothing was wrong and informed me it was most likely bad gas. Apparently this was not the case as it continued to happen almost weekly, and now a year later it happens several times a day. I have had my jeep in service several times for this and they always tell me there is nothing wrong. Someone please give me some advice, I am in a position where I can not sell and I don’t have the money to buy a second car. I feel I am putting myself and other drivers at risk every time I get in my jeep.

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